Privacy Policy – tinnitus.nz

Last updated: 21 April 2026

Welcome to www.tinnitus.nz, operated by Hann Audiology. We are committed to protecting your privacy and ensuring that any personal information you provide is handled in a safe, respectful, and transparent manner, in accordance with the Privacy Act 2020 (NZ).

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1. What information we collect

We may collect personal information when you:

• Use our website contact or enquiry forms

• Book or request appointments

• Communicate with us by email or phone

• Engage with our clinical or educational services

This information may include:

• Your name

• Email address

• Phone number

• Any information you choose to include in an enquiry (for example, details about tinnitus or hearing concerns)

We do not knowingly collect unnecessary personal information.

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2. How we use your information

We collect and use personal information only for purposes directly related to our services, including:

• Responding to enquiries

• Providing audiology and tinnitus‑related services

• Communicating about appointments or services you have requested

• Meeting legal, professional, or regulatory obligations

We do not sell, rent, or trade your personal information.

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3. Storage and security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. Information is stored securely and accessed only by authorised personnel.

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4. Sharing of information

Your personal information will not be shared with third parties unless:

• You have given consent

• It is required or permitted by law

• It is necessary to provide services you have requested (for example, referrals, with your consent)

 

5. Accessing and correcting your information

You have the right to:

• Request access to personal information we hold about you

• Request correction of any information that is inaccurate or incomplete

Requests can be made by contacting us using the details below.

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6. Website analytics and cookies

Our website may use basic analytics tools to understand website usage and improve content. These tools may collect anonymised information such as:

• Pages visited

• Browser type

• Device type

This information does not identify you personally.

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7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

 

8. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Hann Audiology
Email: admin@tinnitus.nz